Mumbai: A Jet Airways flight from the city to Bhopal had a “near-hijack type” situation after a technical glitch resulted in the airline’s ticketing system allowing booking beyond the capacity, with a family booking 80 tickets in bulk.
The plane was delayed for more than two hours at the city airport as irate passengers got into a verbal duel with each other as well as the airline staff, and did not allow the flight to takeoff.
The issue took place on Jet flight (9W 7083) to Bhopal yesterday.
The matter was finally resolved after the overbooked passengers (a large family headed for a wedding in Bhopal) were denied boarding and the airline compensating them.
A statement from Jet said, “A technical glitch resulted in Jet flight 9W 7083 (S2 4621) BOM-BHO on December 2 being overbooked above the norm. This resulted in certain confirmed guests on the flight being denied boarding.